Birmingham is a dynamic city in the heart of England, known for its industrial past, cultural diversity, and thriving modern economy. It offers a mix of historic landmarks, green spaces, and a growing arts and culinary scene. The city is extremely well connected, with major railway stations offering direct services across the UK, easy access to the national motorway network, and Birmingham Airport providing both domestic and international flights. This makes it an ideal base for business, leisure, and travel throughout the country.

As the Practice Manager, you will play a vital role in the day-to-day operations of this, patient-focused practice. You’ll be responsible for overseeing the smooth running of the practice, ensuring excellent patient care, and leading by example while developing and training your team. 

• Foster a positive and collaborative work environment, promoting open communication among staff.

• Lead by example, encouraging teamwork and maintaining high staff morale.

• Organise and conduct regular training sessions for staff, focusing on new products, techniques, and industry updates.

• Support continuous professional development by identifying training needs and opportunities.

• Lead by example in dispensing practices, ensuring the accuracy, efficiency, and quality of patient care.

• Monitor and enforce adherence to dispensing protocols and regulatory standards.

• Use clinical experience to address patient concerns effectively, providing exceptional service.

• Ensure patients feel heard, valued, and supported throughout their experience.

• Implement and monitor quality control measures to ensure high standards of service delivery.

• Regularly assess and improve processes to enhance patient care and operational efficiency.

• Quickly identify and resolve operational or dispensing issues, ensuring minimal disruption to patient care.

• Address staff concerns and operational challenges with practical, solutions-focused approaches.

• Stay updated with industry trends, emerging technologies, and best practices.

• Integrate new ideas and improvements into the team’s workflow to enhance overall performance and patient satisfaction.

📞 Interested? Let’s Talk

WhatsApp: Chat with JMR
Call/Text: +44 (0)7423 293757
Email: jayne@jaynemarriner.co.uk 
Visit: www.jaynemarriner.co.uk

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