Burslem, one of the six towns that make up Stoke-on-Trent, is known for its rich industrial heritage, particularly in the pottery industry. Often referred to as the "Mother Town" of Stoke-on-Trent, it played a significant role in the development of the region’s ceramics industry. 

Burslem is well-connected by road, with easy access to nearby towns and cities. The town is located near the A500 and A52 roads, providing convenient routes to Stoke-on-Trent, Newcastle-under-Lyme, and the wider Staffordshire area. While Burslem no longer has a railway station, bus services link the town to surrounding areas, including Stoke-on-Trent city centre and other parts of North Staffordshire. For motorists, the nearby M6 motorway offers access to Birmingham and Manchester.

Our client is seeking a Practice Manager and is open to considering candidates with experience as an Assistant Manager, Supervisor, or Senior Optical Assistant. In this role, you will play a pivotal part in ensuring the smooth operation and success of the practice while upholding our commitment to delivering outstanding patient care and service excellence.

• Foster a positive and collaborative work environment, promoting open communication among staff.

• Lead by example, encouraging teamwork and maintaining high staff morale.

• Support continuous professional development by identifying training needs and opportunities.

• Lead by example in dispensing practices, ensuring the accuracy, efficiency, and quality of patient care.

• Monitor and enforce adherence to dispensing protocols and regulatory standards.

• Use clinical experience to address patient concerns effectively, providing exceptional service.

• Ensure patients feel heard, valued, and supported throughout their experience.

• Implement and monitor quality control measures to ensure high standards of service delivery.

• Regularly assess and improve processes to enhance patient care and operational efficiency.

• Quickly identify and resolve operational or dispensing issues, ensuring minimal disruption to patient care.

• Address staff concerns and operational challenges with practical, solutions-focused approaches.

• Stay updated with industry trends, emerging technologies, and best practices.

• Integrate new ideas and improvements into the team’s workflow to enhance overall performance and patient satisfaction

   

If you are a dynamic individual ready to make a meaningful impact in our client's practice, we want to hear from you!

Please send your CV to jayne@jaynemarriner.co.uk.

For any inquiries, please call or WhatsApp us at 07789510552.

Visit our website at www.jaynemarriner.co.uk to explore more job opportunities and learn about our services.