Assistant Manager - Tilehurst

We are seeking an enthusiastic and driven Assistant Manager to join our Client's team in Tilehurst and help ensure the smooth operation of the practice. In this role, you’ll lead by example, promote a customer-first mindset, and help create a workplace where the team enjoys coming to work every day. Supporting the Practice Manager, you’ll play a key role in delivering excellent service, achieving operational targets, and fostering a positive, collaborative environment.

Located to the west of Reading, Tilehurst offers the perfect balance of suburban tranquillity and urban accessibility. The area features a range of local amenities, green spaces, and a strong community spirit, making it a popular choice for professionals and families alike. With excellent transport links—including Tilehurst railway station providing direct services to Reading, London, and Oxford—and easy road access via the A329 and M4, commuting is simple and efficient. Regular bus services also connect Tilehurst to surrounding areas, ensuring accessibility for those without a car.

Tilehurst combines the convenience of city living with the comfort of a well-connected, residential suburb—an ideal location for those looking to work in a welcoming and vibrant community.

  • Deliver total customer satisfaction through excellent products and services.

  • Motivate, support, and coach your team, helping them grow into effective leaders.

  • Oversee stock control and ensure the practice is running efficiently.

  • Support the optical and hearing test clinics, assisting with their smooth operation.

  • Drive team performance to meet and exceed targets through coaching and development.

  • Previous experience as a Team Leader, Supervisor, or Senior Optical Assistant.

  • A strong track record in team support and development.

  • Excellent customer service skills with a focus on delivering a positive experience.

  • Salary is dependent on experience.

  • Ongoing training and development.

 

If you are passionate about leading a team and providing exceptional service, we’d like to hear from you!

For any enquiries, please call or WhatsApp us at 07789510552.

Please email us your CV to jayne@jaynemarriner.co.uk. 

Visit our website www.jaynemarriner.co.uk to explore more job opportunities and to learn more about our services.