Optical Assistant - Dursley As an Optical Assistant, you’ll assist our customers in selecting eyewear that best meets their needs. You’ll support them with frame adjustments, repairs, and fittings, and offer advice on lenses and contact lenses. You may also perform pre-screening eye examinations and handle various administrative tasks, including scheduling appointments, answering phone queries, and processing payments. Dursley is a market town located in Gloucestershire, England, situated between the Cotswold escarpment and the Severn Valley. It lies about 12 miles southwest of Gloucester and 12 miles northeast of Bristol. The town has a rich history, dating back to Roman times, and has developed into a scenic and quiet location, ideal for those seeking to live in or visit the Cotswolds. Provide excellent customer service, offering personalised assistance to address customers' needs and concerns. Communicate effectively with patients, using clear and understandable language. Maintain attention to detail in managing accurate customer records, prescriptions, and requirements, ensuring the best service and product recommendations. Work collaboratively with colleagues across the practice to create a supportive and efficient team environment. Stay calm under pressure and manage challenging situations in a fast-paced retail setting. Demonstrate confidence and enthusiasm in your role. Optical products and services (frames, lenses, and contact lenses) to confidently advise customers. Keep the practice organised, well-stocked, and visually appealing. Proof of work in the UK Must have Optical experience 📞 Interested? Let’s Talk